Privacy policy

This policy describes how Wisewave collects, uses, and protects information when you use our website and related services (the "Service"). It is written to be readable; it is not legal advice.

What we collect

• Account information — such as email address and authentication identifiers when you create or sign in to an account.
• Conversation content — messages you send and assistant replies generated to provide the Service, when you use features that store conversations.
• Technical data — such as device or browser type, general log information, and cookies or similar technologies needed to operate, secure, and improve the Service.

How we use information

We use the information above to provide and improve the Service, authenticate users, maintain security, comply with law where applicable, and communicate with you about your account or the Service when necessary.

Sharing

We use service providers (for example hosting, analytics, or AI inference) who process data on our behalf under appropriate agreements. We do not sell your personal information.

Retention

We retain information for as long as needed to provide the Service and for legitimate business or legal purposes, then delete or anonymize it in line with our practices.

Your choices

Depending on where you live, you may have rights to access, correct, or delete certain information, or to object to or restrict certain processing. To request deletion of data associated with your account, follow the steps on our user data deletion page.

Children

The Service is not directed at children under the age where parental consent is required in your region. We do not knowingly collect personal information from those children.

Changes

We may update this policy from time to time. The "Last updated" date at the bottom will change when we do. Continued use of the Service after changes means you accept the updated policy.

Contact

For privacy questions or requests, contact us at info@wisewave.io.

Last updated: April 2026